I hope you'll prove it wrong. I am still giving them the benefit of the doubt. I hope you can make things right in dealing your members. I am still struggling getting hold with your office to entertain my concern. I didn't hear any reply from your
customerservice@clubastoriaplaza.com,
sales@astoriaplaza.com and all the address I found on the documents I got form your agents…
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I was in Boracay with my nieces and nephew and a guy name Sonny approach us and invited us for a free buffet dinner. Eh, b-day pa naman nang isa kung niece (June 28, 2010), so pumunta naman kami. When we get there before the dinner, we filled-out a form and then one of their Managers “Dhel Aguilar –nickname nya natandaan ko” told us na may 90 mins na discussion or presentation for their new hotel sa Boracay.
After our dinner one of the agents Lizabelle Patrociano approached us in our table asking if we’re done coz the presentation will start. We started around 9pm and finish at almost 12. We’ll they got me in for the trial package of 5 years with the amount of P136,000 to be paid in 3 years. I was required to pay the 10%. I paid using my credit card with the amount of P13,600.
The next day June 29, 2010 I spoke with my bf and he didn’t agree on joining he timesharing since he has beard a lot of bad stuff about this. Plus, the service offered were not favorable for the members since they tend to control your travelling time based on the availability of the hotel room. Secondly, we checked in the net and we found out some unlikely comments about Club Astoria and RCI. On the same day I went back to the hotel where we had the presentation and I spoke with Mr. Dexie Dato-on (maintenance manager who also signed the contract). I was wondering nga bakit sya yong management representative at hindi si Dhel na sya naman yata ang mas knowledgeable. Anyway, he told me na sa gabi pa daw dadating ang ma staff. It seems all the agent and managers work at night since they operate at night for the so-called buffet invitation. Unfortunately, we also need to to fly back to Cebu at 1pm. When I got home in Cebu I send a text message to Dhel and Liza but I didn’t get a reply. Then I started calling them and only Dhel answered my call. She told me just to send a letter of cancellation on the email posted on the documents they gave me. Marami naman yatang email add at iba-iba bawat form. I send an email to all the email add just to be sure. However, until now I didn’t get any reply from them. It’s been 3 days since I sent them an email. NOW I’m having a HARD time chasing tem while THEY have been very accommodating during the presentation and registration. If this is not REALLY a SCAM, they should follow the right business protocol or least those provisions written on their so-called contract “ unotarized contract”