I visited this resort in January. It was a lovely resort and of course the very first day I was bombarded by salesman wanting to give me the speel.
I listened to the presentation, I believe the salesmans name was Don, from the US and then to his higher up, a very engaging man from Canada with a unique name that now I can't remember. I liked everything they told me about the program and how they were constantly making things better, soon to change their name to VIDA.
I was promised X amount of dollars for 3 of my 6 timeshares and was told I would have to pay the title search fee on each. After months they finally contacted me and told me they needed those funds, which I paid. Within a couple weeks their associate company was asking for another $500 to $800 per unit that was never in the contract. My three units added up to more than what I was purchasing, I thought, but they had my credit card info and Mayan Palace was charging it over $300 per month. The card was about to expire so when they informed me of that I told them I would not give them the new information and that I was very upset at the misrepresentation. I have already signed over the deed to 3 timeshares, gave them $5000 in cash as well as the 4 months they charged my card.
I do not have all the paper work to the deal as someone previously mentioned in their dealings. What I do have is showing what they promised to pay for my units and that amount is more than what their unit cost.
My credit card company tells me that since I signed a contract they can't do anything or get the funds returned.
What other recourse is there for such a shady outfit as this?
