La Jolla - Need Help
Hi
My story is very similar to many of yours on this forum. In April 2011 we signed a fractional points agreement for 4 weeks a year with La Jolla. We were told within 30- 45 days from signing we will get a check in the mail with someone to buy or weeks that we aren't using. Never happened.
La Jolla directed us to Phoenix marketing agency who had no idea who we were when we called to check up on the situation. La Jolla never gave them our paper work. After going back and forth between the two companies our paper work was finally filed. But Phoenix made it clear they don't sell our weeks for sure - they put them in a pool of inventory and it is a possibility. Nothing has happened. La Jolla PROMISED our weeks would be sold.
Since April of 2011 we have gone back and forth and have spent so much time, money and energy on this horrible experience. I just want out of the whole deal but I am not sure what more steps to take.
Does anyone have any advice or suggestions? Thank you so much.
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