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Timeshare Rants and Raves Tell us a good story about your last trip, or something that just chaps your hide. Did you get ripped off? Do you have advice for others to learn from? Post it here.

 
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  #1  
Old 08-31-2010, 10:52 PM
Laug Laug is offline
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Join Date: Aug 2010
Posts: 2
Exclamation Beware of Mayan Palace Recency

I was also a VICTIM of the Mayan Timeshare SCAM!! Here is my story, very similar to everyone else...

I would like to take a minute of your time to tell you about a business that is using fraudulent information and illegal sales practices to steal thousands of dollars from unsuspecting citizens, who are now victims of fraud. My story is just like hundreds of others that are documented throughout the internet; a victim of a timeshare company who is only interested in money and power. It started off as a planned trip to Mexico with my little brother who is 13 through an RCI exchange. We arrived at the Mayan Palace in Puerto Penasco on July 31, 2010. During check-in we were asked if we wanted to get a free buffet breakfast, $20 room credit and 50% off massages and facials in exchange for attending a 90 minute timeshare presentation. I accepted and went the next day at 10am. The 90 minute presentation turned into a five hour sales pitch marathon.

Don't get me wrong, the resort is beautiful and breath taking. But the tactics they use to get you into a contract and keep you in that contract are illegal:

- I was told after signing the agreement that I was "locked in" and the contract could not be canceled. I trusted in what I was told by Arthur Arias (some guy my salesman called when I didn't want to sign the contract) even though I had doubts about what I had done after the transaction. If I had known about the 5 day "cooling-off" period I would have done research while still in Mexico to verify what I was told in the presentation regarding value of the timeshare and rental prices, which are not even close to being accurate. After discovering this information I would have canceled my contract.

- They made me sign paperwork and then when I got back home, I realized I was missing a lot of paperwork that were supposed to be in the little binder...

- Vicente did not tell me, nor is it mentioned in my paperwork, that once I became a Mayan Palace Regency member, I could not trade into Mayan Palace or Grand Mayan resorts through RCI as I previously did. Mayan Resorts has placed restrictions on current owners, preventing them from exchanging, even I uses weeks from another timeshare.

This scam is very well thought out. Mayan Resorts have you initial paperwork to assure that you were not deceive or misled in any way. Which is true at the time, so people initial it. After completing the contract and doing research, it is obvious after the fact that it is a trap.

There is no doubt that the Mayan Resorts are very beautiful. I had a wonderful stay there and would have recommended the resorts to anyone. However, due to the illegal sales practices and the fraudulent information I was a victim of, I want EVERYONE to know about this SCAM, so no one else has to suffer.

~Laug
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  #2  
Old 09-11-2010, 05:35 PM
Laug Laug is offline
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Join Date: Aug 2010
Posts: 2
My issues with the Grupo Mayan have been satisfactorily resolved.
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